1win KYC & AML Policy

The platform applies KYC/AML to verify each account holder’s identity, prevent fraud, and counter money laundering and terrorism financing. These security measures also support responsible gaming and account protection.

• Fair play and equal treatment for all participants
• User safety and account protection at every stage
• Transparency in verification and transaction monitoring
• Compliance with Bangladeshi regulatory requirements and reporting obligations
• Confidential handling of personal data

Every new user must complete ID verification before withdrawals or certain transactions. The company may request document submission to confirm identity details.

• Government-issued photo ID for identity check
• Proof of residential address
• Confirmation of ownership of the chosen payment method
• Selfie or live verification to match the ID
• Additional information on source of funds when risk indicators require

The platform implements AML controls to prevent money laundering, terrorism financing, and illegal activity. A risk-based approach and ongoing transaction monitoring are applied.

• Continuous monitoring of deposits, withdrawals, and betting patterns for suspicious activity
• Automated detection rules and alerts aligned to risk thresholds
• Enhanced due diligence for high-risk profiles, jurisdictions, or events
• Review and approval of large or unusual transfers prior to processing
• Customer risk scoring updated throughout the relationship
• Screening against sanctions and politically exposed person lists, including applicable UN lists
• Timely reports to the Bangladesh Financial Intelligence Unit and other competent authorities when law imposes reporting obligations

To uphold KYC and AML standards, certain behaviours are not permitted on the platform. Restrictions protect user safety and reduce exposure to suspicious activity.

• Opening or using multiple accounts for the same person
• Submitting forged, altered, or stolen documents
• Any attempt to launder funds or disguise source of funds
• Manipulation of systems, odds, bonuses, or games
• Sharing, selling, or transferring account access
• Using payment instruments owned by a third party
• Identity misrepresentation or acting on behalf of another person

Breaches of AML/KYC rules lead to proportionate enforcement under this policy and applicable law. Actions are determined according to risk and available evidence.

Measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and updated personal data and complete verification within requested timeframes. All document submission must be genuine and legible, and users must respond to any follow-up requests for clarification. Only payment methods owned by the account holder may be used, and credentials should be protected to maintain account protection. Any suspicious activity should be reported to customer support without delay. Users are expected to follow responsible gaming practices and comply with all regulatory requirements that apply.

1win maintains fair play and transparency to protect customers and sustain a safe environment. This approach is supported by structured security measures and oversight.

• Compliance with KYC/AML standards set by Bangladeshi law and international best practice
• Confidentiality and protection of personal data under robust privacy controls
• Ongoing monitoring and investigation of suspicious activity
• Prevention of manipulation, collusion, and other unfair behaviour
• User support that provides guidance on account safety and verification
• Shared responsibility between the platform and users to deter financial crime
• Equal conditions and consistent application of rules for all customers