1win Rules and Regulations in Bangladesh

Agreement and scope

• By creating an account, completing registration, or using any services, you agree to these terms, the betting rules, payment rules, bonus conditions, and the privacy policy.
• Continued use after updates means you accept the revised terms. You should read this page regularly. Changes do not affect bets already settled under prior rules.

Eligibility and legal use

• You must be at least 18 years old and legally permitted to bet under the laws of Bangladesh or the place you access from.
• One account per person, household, device, payment method, and IP is allowed. Duplicate accounts may be closed and winnings voided.
• You are responsible for ensuring your use is legal; access is prohibited where betting is not allowed by law.

Platform operation and changes

• 1win may modify services, suspend markets, or restrict access to protect integrity or meet legal obligations.
• The platform may refuse, limit, or close an account where fraud, abuse, bonus misuse, or regulatory risk is suspected.

Acceptable use

• No scripts, bots, scraping, or automated systems. Do not interfere with events, manipulate odds, or collude.
• Related contingencies or insider information cannot be used to place a bet.

Content and intellectual property

• Site content, odds, data, code, and brand assets are protected. You may use them only for personal, non-commercial purposes.
• Copying, redistributing, or reverse engineering is not permitted.

Liability limits

• Services are provided on an “as available” basis. Interruptions, delays, or errors can occur due to network or third-party issues.
• To the extent allowed by law, the platform is not liable for indirect or consequential losses, loss of data, or loss arising from misuse of your account.
• Nothing limits rights that cannot be excluded by mandatory law.

Eligibility to place a bet

• You must have an active account, complete any required verification, and hold sufficient balance.
• Betting is not allowed where prohibited by Bangladesh law or other applicable rules.

Bet acceptance

• A bet is accepted only when it receives an on-screen confirmation and appears in your bet history.
• The platform may refuse any bet or part of a bet, adjust limits, or correct palpable errors.

Minimums, maximums, and odds

• Minimum and maximum stakes per market or event are displayed in the bet slip or market info and may change.
• Decimal odds are used unless stated otherwise. Payout for a winning single bet is stake multiplied by odds. For multiples, component odds multiply.

Settlement and results

• Bets are settled using official event results from governing bodies. If an event is postponed or abandoned, settlement follows market rules. Markets may be void if an event is not completed within the period stated in market-specific rules.
• In case of data feed or pricing error, bets may be void or settled at the corrected odds.

Restrictions and fair use

• Related bets, insider betting, or exploitation of bonuses is prohibited.
• The platform may limit stakes, restrict markets, or suspend cash out to manage risk or protect event integrity.

Cancellation policy

• You cannot cancel a bet once accepted. Bets may be voided for non-starting participants where market rules allow, or where a palpable error is identified.
• Cash out, if offered, is not guaranteed and may be unavailable during volatile pricing or technical issues.

Deposits and withdrawals

• You may fund your account using payment methods shown in the cashier. Only methods in your own name are allowed. Third-party payments are not accepted.
• Withdrawals are paid to the original deposit method where possible. Additional verification may be required before any payout.

Methods, limits, and fees

• Supported options may include bank cards, bank transfer, and approved e-wallets or local payment solutions where available.
• Minimum and maximum amounts per transaction are shown in the cashier and may vary by method and your account status. Payment providers may apply their own fees or currency conversion charges.

Processing times

• Deposits usually credit instantly but may take up to 24 hours.
• Withdrawals are processed as soon as practical, often within 24–72 hours after approval; bank transfers or certain methods may take longer due to banking hours and compliance checks.

KYC/AML checks

• Before processing withdrawals, identity verification may be required. You may be asked for government ID, proof of address, payment method ownership, and source of funds.
• Transactions are monitored for fraud, chargebacks, and money laundering risk. Unusual activity may lead to holds, report filing, or account restrictions.

Restrictions and roll-over

• The platform may require reasonable betting turnover on deposited funds to reduce payment abuse. Bonus-related withdrawals are subject to published wagering rules.
• Suspicious or fraudulent payments may be reversed, and accounts may be frozen pending investigation.

Operation cancellation and chargebacks

• You may request cancellation of a pending withdrawal before processing, but approval is not guaranteed.
• Chargebacks or payment disputes may result in recovery of costs from your balance and account suspension.

Commitment to safer betting

• Gambling is a form of entertainment, not a source of income. You should only bet funds you can afford to lose and read the rules before you play.

Control tools

• Deposit, loss, and stake limits: set daily, weekly, or monthly caps in your account.
• Session time reminders and cooling-off: set time-outs for short breaks.
• Self-exclusion: request long-term exclusion. During exclusion, your access to services and bonuses is blocked.

Support and resources

• If you feel your betting is affecting your life or rights, seek help. International support is available from Gambling Therapy, GamCare, and Gamblers Anonymous.
• Local healthcare providers, counselors, or community services in Bangladesh can offer additional support.
• Parental controls should be used to prevent underage access on shared devices.

Legal obligations and monitoring

• The platform follows AML/CFT standards to prevent money laundering and terrorism financing, including customer due diligence, record keeping, and transaction monitoring.
• Risk-based systems monitor deposits, withdrawals, betting patterns, and account changes to identify unusual activity.

KYC and ongoing due diligence

• Verification may include ID checks, address verification, payment ownership confirmation, and screening against sanctions and PEP lists.
• Enhanced due diligence may apply where risk indicators are present, such as large or complex transactions.

Suspicious activity and consequences

• Activity that appears suspicious may be reported to relevant authorities in the licensing jurisdiction. You will not be informed where reporting is restricted by law.
• Accounts may be restricted, funds held, or access blocked pending review. Proven violations may lead to closure and forfeiture subject to applicable law.

Data collected

• Account and registration data: name, date of birth, contact details, and credentials.
• Verification data: ID documents, address proofs, payment ownership, and source-of-funds information.
• Technical and usage data: device identifiers, IP address, cookies, and activity logs for security and service improvements.
• Transaction data: deposits, withdrawals, bonuses, and bet history.

How data is used

• To provide and operate services, manage your account, settle bets, and deliver bonuses you are eligible for.
• To verify identity, prevent fraud, meet legal and AML obligations, improve odds display and site performance, and communicate service changes.

Sharing and transfers

• Data may be shared with payment providers, identity verification partners, analytics vendors, dispute resolution bodies, group companies, and regulators where required by law.
• Cross-border transfers may occur. Safeguards such as contractual clauses and security controls are applied to protect your information.

Your rights

• Subject to law, you may request access, rectification, deletion, restriction, portability, or object to certain processing. You may withdraw consent where processing is based on consent.
• To exercise rights or to read more, contact support. You may also lodge a complaint with a relevant data protection authority where available.

Retention and cookies

• Data is retained only as long as needed for the purposes above and to satisfy legal and AML record-keeping duties.
• Cookie preferences can be managed in your browser or account settings. Some cookies are necessary for site security and bet placement.

Technical and organizational measures

• Transport-layer encryption protects data in transit. Industry-standard encryption protects sensitive data at rest.
• Two-factor authentication is available for account access. Strong passwords and unique credentials are required.
• Continuous monitoring, access controls, and independent assessments help safeguard systems and odds feeds.

Account protection and responsibilities

• Keep your login details private, enable 2FA, and log out from shared devices. Notify support immediately if you suspect unauthorized use of your account.
• The platform may lock an account temporarily to protect you while an investigation is performed.

Incident response

• Security incidents are handled under a formal response plan. Where required by law, affected users and regulators will be notified as appropriate.