1win Contacts in Pakistan
This page lists all ways for users in Pakistan to contact us. Use on-site live chat, e-mail, callback requests, messengers, and our official social pages. Support is available 24/7 in English and Urdu. Average first reply is 1 to 3 minutes in live chat and under 24 hours by e-mail.
All Ways to Contact 1win
You can contact us for partnerships, media and marketing, affiliates, corporate or legal matters, and investor proposals. Share your account detail only in secure channels.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| On-site live chat (24/7) | Tap the chat icon on our website or in the app. Sign in for faster help. Average reply is 1 to 3 minutes. | Urgent issues, account access, deposits and withdrawals, game issues, verification, quick guidance. |
| E-mail support | Open Help Centre > Email us. Send your message through the in-app form to reach our Pakistan team. | Detailed cases, documents, dispute follow-up, compliance, or when you need a written trail. Typical reply is under 24 hours. |
| Callback request | There is no public 1win contact number. Ask in live chat for a callback and share your preferred PKT time. | Phone help for sensitive or complex matters. We verify identity before the call. |
| Help Centre ticket | Go to Help Centre > Submit a request. Add screenshots and your user ID. | Complex account or payment reviews, complaints, chargebacks, or regulatory questions. |
| Social media (official pages) | Use the verified links in the site footer or app profile to reach Facebook, X, and Instagram. Send a message there. | General questions, updates, events. Do not post private account data. For account help, use chat. |
| Telegram channel | Open Help > Telegram in the app to get the verified link. Avoid searching by name. | Service updates, maintenance alerts, promotions. For support, return to live chat. |
| Affiliates and partners | Use the partner form in the Affiliates page. Our team will reply by e-mail. | Affiliate account setup, tracking, payouts, media kit, co-marketing requests. |
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