1win KYC & AML Policy

The platform applies KYC and AML to verify identity, prevent fraud, and combat financial crime across the customer lifecycle. These controls strengthen security measures and enhance account protection for users in Pakistan.

• Fair play and equal treatment for all participants
• User safety and account protection supported by targeted security measures
• Transparency in handling personal data and verification outcomes
• Compliance with Pakistan AML/CFT regulatory requirements and reporting obligations

Every new user must complete ID verification before access to certain features and withdrawals. The process may require document submission through secure channels to confirm identity and lawful source of funds.

• Government-issued photo identification
• Proof of address confirming residence details
• Confirmation of ownership for selected payment methods

1win implements security measures designed to prevent money laundering and other illegal activity, consistent with Pakistan’s Anti-Money Laundering Act, 2010 (as amended) and CFT obligations under the Anti-Terrorism Act, 1997. Controls focus on risk-based monitoring, early detection, and timely escalation of suspicious activity.

• Continuous transaction monitoring to identify unusual patterns or behaviours
• Automated detection rules and alerts calibrated to risk
• Enhanced due diligence for high-risk profiles, events, or geographies
• Review and escalation of large or unusual transfers and cash-like movements
• Customer and account risk scoring updated over time
• Sanctions and PEP screening against applicable national and UN lists
• Reporting obligations fulfilled where required by law, including STRs/CTRs to the Financial Monitoring Unit (FMU)

To support KYC and AML, certain conduct is restricted. These prohibitions protect the account holder and the platform from exposure to financial crime or regulatory breach.

• Multiple accounts or attempts to bypass identity controls
• Forged, altered, or stolen documents and fabricated personal data
• Attempts to launder funds or conceal the origin of assets
• Manipulation of systems, tools, or games to distort outcomes
• Sharing, selling, or otherwise transferring account access
• Use of third-party payment instruments or acting as an intermediary for others
• Misrepresentation of identity or acting on behalf of another person

Breaches of this policy or related terms may result in enforcement action under applicable laws and internal procedures. Enforcement is proportionate to risk and may be applied without prior notice where legally justified.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and complete personal data and keep it updated to support identity check and account protection. Verification should be completed on time, and any request for additional document submission must be answered promptly. Only payment methods owned and controlled by the user may be used, and login credentials must be safeguarded. Suspicious activity should be reported through official support channels without delay. Users are expected to observe responsible gaming practices and comply with local laws.

The service upholds fair play and transparency to protect users and maintain a safe environment. Continuous oversight and clear reporting obligations help deter misconduct.

• Adherence to KYC/AML standards and applicable regulatory requirements
• Confidentiality and protection of personal data under strong security measures
• Ongoing monitoring for suspicious activity and timely escalation
• Prevention of manipulation, collusion, and other unfair behaviour
• User guidance and support on account protection and safety matters
• Shared responsibility between the platform and users to reduce risk
• Equal conditions and impartial rules for all users