500% bonus of up to 166,960 PKR

1win Rules and Regulations in Pakistan

These Terms govern your use of the official website and mobile application in Pakistan. By accessing the services, you agree to follow the legal and platform rules set out here. Gambling is restricted under Pakistan law and you are responsible for confirming you are allowed to bet online in your location. Read these Terms before registration or placing any bet.

General Terms

  • Agreement to Terms
    • By creating an account and using the services, you confirm that you have read and accept these Terms, the Privacy Policy, the AML Policy, the bonus rules, and any sport or event rules published in your account area.
    • We may update these Terms to reflect legal or operational changes. Continued use after notice means you accept the revised Terms.
  • Eligibility and local law
    • You must be at least 18 years old and legally allowed to use betting services in Pakistan. You are solely responsible for meeting local legal requirements, including any provincial restrictions.
    • Accurate registration details are required, including your legal name, date of birth, and contact information. You may be asked to verify identity using CNIC, NICOP, passport, or other documents.
  • Account use
    • One account per person, household, IP, and device. Shared, third‑party, or corporate accounts are not allowed.
    • You must use your account only for lawful betting. Prohibited conduct includes: fraud, arbitrage abuse, match manipulation, use of bots or automated scripts, multi‑accounting, chargebacks, and attempts to bypass geo‑blocking or platform controls (including VPN misuse).
    • All content, markets, data, logos, software, and odds are protected by intellectual property laws. Limited permission is granted to use the services for personal, non‑commercial betting only.
  • Platform management
    • The company may refuse registration, close accounts, void bets, reclaim bonuses, or place limits if required by legal, integrity, or risk controls.
    • Service availability may be affected by regulatory blocks, maintenance, or third‑party outages.
  • Liability
    • Betting carries risk of loss. We are not liable for losses arising from rejected bets, suspended events, price or data delays, or communication failures beyond reasonable control.
    • To the extent permitted by applicable law, our maximum liability for any claim is limited to the amount of your stake on the affected bet or the balance in your account, whichever is lower.
    • 1win may rely on official data sources and third‑party feeds; obvious data or pricing errors can lead to correction or bet voiding.

General Betting Rules

  • Who may place bets
    • Bets may be placed only by verified users who meet age and legal eligibility requirements. You must be logged in and have sufficient cleared funds or eligible bonuses.
  • Bet acceptance
    • A bet is accepted when a unique bet ID appears in your bet history. Pending or processing status means the bet is not accepted yet.
    • If odds, lines, or markets change before acceptance, the platform may offer the new odds, keep the bet pending, or reject it. Where a price or settlement error occurs, we may correct the outcome or void the bet.
  • Stakes, limits, and payouts
    • Minimum and maximum stakes, as well as maximum payouts, are displayed per market in the bet slip or rules for that event.
    • We may apply individual limits for risk control. Bonus bets and free bets follow separate rules; the free bet stake is not returned in winnings unless stated in the specific bonus terms.
  • Settlement and results
    • Bets are settled using the official result as published by the sport’s governing body or reliable data partners. Subsequent corrections do not change settlement unless the market rules specify otherwise.
    • If an event is postponed, abandoned, or relocated, the market‑specific rules apply. Some markets may stand if played within a defined time window; others may be void.
  • Restrictions and conduct
    • Betting on events involving minors or where you possess inside information is prohibited. Collusion, match fixing, or any manipulation of an event leads to cancellation of bets and possible account action.
  • Cancellations and voids
    • We may void a bet for technical faults, palpable errors, regulatory requests, self‑exclusion breaches, or violation of bonus or market rules. In such cases, the stake is returned to your account balance.

Payment Rules

  • Funding your account
    • Deposit methods available in Pakistan are shown in the cashier and may include local bank transfers, cards, approved e‑wallets, international processors, or digital assets where allowed by law and provider policies.
    • Minimum and maximum deposit amounts, currency options (including PKR where supported), and any fees or exchange charges are shown before you confirm a transaction.
    • Only payment instruments in your own name may be used. Third‑party deposits are not permitted.
  • Withdrawals
    • Withdrawals are processed to the same method used for deposits where possible, subject to security checks and KYC/AML verification.
    • Processing times vary by method and review status. Typical review may take 24 to 72 hours, excluding bank or network delays.
    • We may request identity documents, proof of address, payment account ownership, and source‑of‑funds evidence before releasing funds.
  • Transaction controls
    • Per‑transaction and daily or monthly limits apply and are shown in the cashier. We may apply additional limits for security or legal compliance.
    • We do not charge platform fees for standard processing unless stated. Your bank or payment provider may apply charges or currency conversion.
    • If an error occurs, we may reverse or correct the transaction. If you receive funds in error, you must return them.
  • Cancellations and refunds
    • You may cancel a pending withdrawal if the option is available in your account before processing begins. Once processing starts, cancellation is not possible.
    • We may cancel or freeze transactions if fraud, chargeback risk, sanctions exposure, or AML concerns arise. 1win may retain funds during an investigation as permitted by law.

Responsible Gambling

  • Commitment to safer betting
    • Betting should be entertainment, not a source of income. Set a budget, read the rules for bonuses, and never bet more than you can afford to lose.
  • Control tools
    • Deposit, loss, and wager limits: Set daily, weekly, or monthly caps in your account. Reductions take effect immediately; increases may apply after a cool‑off period.
    • Time‑outs and self‑exclusion: Temporarily suspend betting or exclude yourself for a longer period. During exclusion, bets are blocked and marketing is stopped.
    • Reality checks and history: Enable on‑screen time alerts and review your betting history to monitor your behaviour.
    • Self‑assessment: Use available questionnaires to assess risk and adjust your limits.
  • Protection of minors
    • Under‑18 use is prohibited. Parents and guardians should use device‑level content filters and keep login details secure.
  • Support and resources
    • If betting is affecting your life, consider contacting Gambling Therapy (global), Gamblers Anonymous, or GamCare. Local mental health professionals in Pakistan can provide confidential support.

Anti-Money Laundering

  • Legal obligations
    • The platform follows international standards to help prevent money laundering and terrorism financing, and applies risk‑based controls in Pakistan.
  • KYC and verification
    • Identity checks may include CNIC or passport, a selfie or biometric match, proof of address, and verification of payment ownership. Source‑of‑funds or source‑of‑wealth information may be requested.
  • Monitoring and detection
    • Automated and manual reviews monitor deposits, withdrawals, bet patterns, rapid turnover, third‑party payments, and use of anonymising tools. Screening against sanctions lists and PEP checks may occur.
  • Outcomes of non‑compliance
    • We may delay, restrict, or block transactions; freeze balances; close accounts; or report suspicious activity to relevant authorities. Funds may be retained pending investigation as permitted by applicable law.
  • Your responsibilities
    • Provide accurate information, keep documents up to date, use only your own payment methods, and bet for personal entertainment only.

Privacy Policy

  • Data we collect
    • Registration data: name, date of birth, nationality, CNIC or passport details, address, email, phone.
    • Account and betting data: login records, device identifiers, IP address, session logs, preferences, bets, odds selections, bonuses, and payments.
    • Verification and risk data: KYC documents, proof of funds, communications with support, and fraud‑prevention signals.
    • Cookies and similar tech: used for functionality, analytics, and risk controls. You can manage cookie choices in your browser and available settings.
  • How we use data
    • Provide and operate the services, process registration, settle bets, manage bonuses, and deliver support.
    • Meet legal obligations, including AML/KYC, sanctions screening, fraud prevention, and regulatory reporting.
    • Personalise experience and, where allowed, send service messages or marketing based on your preferences. You can opt out of marketing at any time.
  • Sharing and transfers
    • Service providers, payment processors, identity verification partners, data analytics, and group entities may process your data under contract.
    • Data may be transferred internationally under safeguards such as contractual clauses and strict access controls.
  • Retention and security
    • We keep data for as long as needed to provide services and meet legal obligations, including AML record‑keeping requirements.
  • Your rights
    • You may request access, correction, deletion, restriction, or portability of your personal data, and object to certain processing where applicable. You may withdraw consent for marketing at any time.
    • Contact Customer Support to exercise rights or to raise a privacy concern. 1win will respond in a reasonable time frame.

Security

  • Technical measures
    • Transport Layer Security protects data in transit. Sensitive data is encrypted at rest and access is restricted by role‑based controls.
    • Passwords are hashed and salted. Session controls include auto‑logout, device binding, and IP reputation checks.
  • Account protections
    • Two‑factor authentication is available and strongly recommended. Login alerts and new‑device prompts increase awareness of account activity.
    • You are responsible for maintaining strong, unique credentials and for keeping devices and email accounts secure.
  • Monitoring and incident response
    • Continuous monitoring, logging, and anomaly detection help identify threats. DDoS protection and anti‑bot systems reduce service disruption risk.
    • In the event of a security incident affecting your account or personal data, we will take appropriate containment steps and provide notices required by applicable law.

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