1win KYC & AML Policy

The platform applies KYC and AML controls to verify each account holder’s identity, prevent fraud and counter financial crime. These security measures support responsible gaming and reinforce transparency across all services.

• Fair play and equal treatment for all eligible users
• User safety and strong account protection
• Transparent document submission processes and decisions
• Compliance with regulatory requirements in India

Every new user must complete ID verification before access to certain features such as deposits or withdrawals is enabled. Additional identity check steps may be requested during the account lifecycle based on risk.

• Government-issued photo identity (valid and legible)
• Proof of address that shows name and place of residence
• Confirmation of ownership of the selected payment method
• Where necessary, a liveness selfie to match the identity document

1win implements layered controls to prevent money laundering, terrorism financing and other illegal activity. Controls are risk-based and calibrated to Indian regulatory expectations.

• Continuous transaction monitoring for unusual patterns and suspicious activity
• Automated detection rules and thresholds aligned to betting and gaming behaviour
• Enhanced due diligence for high-risk users, events or jurisdictions
• Review of large or unusual transfers, rapid turnover and inconsistent play
• Customer risk scoring updated by activity and document submission outcomes
• Sanctions and politically exposed person (PEP) screening against recognised lists
• Timely reporting to FIU-IND and other competent authorities as per reporting obligations

Restrictions that support KYC and AML apply across the platform to maintain integrity and safety. Any attempt to bypass identity rules or manipulate systems is not permitted.

• Creating multiple accounts or impersonating another account holder
• Using forged, altered or stolen documents in any document submission
• Attempting to launder funds or obscure the source of money
• Manipulating games, bets, odds or exploiting system vulnerabilities
• Sharing, selling or transferring account access
• Using third-party payment instruments or anonymous wallets
• Misrepresenting identity, age or address information

Breaches of this policy or unresolved verification issues trigger enforcement consistent with Indian AML rules. Actions taken depend on risk level, evidence and legal duties.

Possible actions include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Each user must provide accurate and current personal data and complete verification within specified timeframes. Additional documents may be requested, and prompt responses are required to avoid restrictions on the account. Only payment methods owned by the account holder may be used for deposits and withdrawals. Any suspicious activity should be reported to support without delay. Users are encouraged to follow responsible gaming practices and keep credentials secure for effective account protection.

1win upholds fair play and transparency to protect users and maintain a safe environment for online betting and casino games in India. These commitments operate alongside KYC and AML obligations.

• Adherence to KYC, ID verification and AML standards under Indian law
• Confidentiality and robust protection of personal data under applicable privacy rules
• Ongoing monitoring for suspicious activity and prompt escalation
• Prevention of manipulation, collusion and unfair behaviour
• Dedicated user support on safety and compliance matters
• Shared responsibility between the platform and users for risk control
• Equal conditions and impartial rules for all eligible users